Privacy Policy

Effective Date: 28 July 2025

At My Labs Cloud, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information:

Full name, email address, contact number, and billing/shipping address
Payment details (processed via secure third-party gateways)
Usage information including device type, IP address, and browser type
Communication and transaction records with us

2. How We Use Your Information

Your data may be used to:

Provide and manage lab access and services
Deliver exam vouchers and training materials
Communicate service updates, payment alerts, and promotions
Enhance security, support, and user experience

3. Data Protection

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Cookies

Our website may use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

5. Third-Party Disclosure

We do not sell or rent your personal information. Data may be shared with trusted third-party service providers strictly for operational or legal compliance purposes.

6. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@mylabs.cloud